April Offer: 20% OFF for 3 items, use code: APR20 | 15% OFF for 2 items, use code: APR15

Shipping

Hong Kong & Macau Shipping

Free shipping in Hong Kong & Macau on all orders over HKD300 (net).

Flat Rate HKD50 on orders under HKD300.

Orders are processed within 1-2 working days with estimated delivery within 3* working days. You will receive an email containing a tracking number once your order is shipped.

Hong Kong In-store Pickup

No minimum spending if choosing “In-store Pickup” option.

Buyer can come to our showroom during opening hours for the pick up once the order confirmation email is received. Order must be picked up within seven working days.  If we did not hear from buyer before deadline, we may restock and fulfill other orders.  Buyer may need to wait at a minimum of two to four weeks if items are sold out after the seventh working day.

Regrettably, we do not accept cancellation or refund, please refer to Return Policy for more details.

Taiwan Shipping

Free shipping in Taiwan on all orders over HKD500 or NT$2,000 (net).

Flat Rate HKD100 or NT$400 on orders under HKD500 or NT$2,000.

Orders are processed within 1-2 working days with estimated delivery within 5-7* working days – depending on locations. You will receive an email containing a tracking number once your order is shipped.

Global Shipping

Free global shipping on orders over HKD1,500 or USD200 (net).

Flat Rate HKD150 or USD20 on orders under HKD1,500 or USD200.

Orders are processed within 1-2 working days with estimated delivery within 5-7* working days – depending on locations. You will receive an email containing a tracking number once your order is shipped.

*Please anticipate additional 2-4 working days during sales period due to high volume of orders and during any public holidays which might affect courier service.

Unexpected Delays

Unfortunately we cannot be held responsible for delays due to courier company issues, any unforeseen customs delays or issues out of our control.

Duties, Tax or Additional Charges on Receipt of Goods

Regrettably we cannot be held responsible for any possible duties, taxes or additional fees which may be imposed by the country where delivery is made. The responsibility of settling these charges, if any, lies with the customer.

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